What is your exchange policy?
- What is your exchange policy?
We aren't able to offer automatic exchanges right now, so instead, we provide a combination of free returns, free shipping, and store credit for all U.S. orders to make sure you receive the correct size.
Most purchases (including purchases made at brick-and-mortar locations and Choose What You Pay purchases made online) may be returned within 30 days.
Due to the complexity of our returns process, please refrain from combining returns from multiple orders in one return package. In addition, please ensure that items are unworn, unwashed, and undamaged. Note: All returned items must be unaltered and include any original packaging, including all tags the item came with. Shoes must be returned in their original box. If you adjusted the length of your Kick Crop Denim, you will no longer be able to return them.
Please note that all sales made at our CWYP IRL event in Brooklyn, NY are final, and Gift Cards purchases cannot be returned.