HELP
- Frequently Asked Questions -
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Returns & Exchanges
- What is your return policy?
- How do I start a return?
- DEMON&HUNTER IRL: What is your return/exchange policy?
- Can I exchange underwear purchased in a bundle?
- Happy Returns
- What is your exchange policy?
- How can I exchange?
- Can I return purchases in store?
- Can I return in-store purchases online?
- When can I expect my refund?
- How do I return a gift?
- What if my item is damaged, defective, or incorrect?
- What is the return and exchange policy for Choose What You Pay items?
- May I combine my returns using one label?
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Orders & Shipping
- Can I change/cancel my order?
- How long before my order ships?
- Can I mix and match underwear styles in a single bundle?
- What forms of payment do you take?
- What are your shipping methods and how long do they take?
- How much does shipping cost?
- Where is my order?
- Where do you ship?
- What is a preorder or backorder, and when will my order ship?
- Can I include a gift receipt with my order?
- Do you offer gift cards?
- Where can I find my store credit balance?
- Where can I find my tracking?
- How do referrals work?
- Can I get a price adjustment?
- What currency are your prices in?
- How do I use Afterpay?
- Can I use Afterpay if I’m an international customer?
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Retail, Sizing, & CWYP
- Can I adjust the length of my Kick Crop Denim?
- How do I return or exchange something purchased at Nordstrom?
- What size am I?
- What if you’re out of my size?
- What size shoe should I buy?
- Will you be offering more sizes?
- What is Choose What You Pay, and why are you doing it?
- What's DEMON&HUNTER's phone number?